Pricing
A flat monthly plan with a built-in resolution allowance, plus a small per-resolution charge if you go over it. No seat licences, no enterprise sales process, no long-term contract.
or $200/year — save $40
1 project · 500 resolutions included · $0.05 per extra resolution
or $500/year — save $100
3 projects · 1,500 resolutions included · $0.045 per extra resolution
or $800/year — save $160
5 projects · 3,000 resolutions included · $0.04 per extra resolution
or $2,000/year — save $400
Unlimited projects · 10,000 resolutions included · $0.035 per extra resolution
A "resolution" is one customer enquiry Vyxelon answers on its own, without escalating to your team — escalated conversations aren't billed. All plans include unlimited escalations, the analytics dashboard, and knowledge base ingestion. WhatsApp Business integration and multilingual support (including Pidgin) are available as a paid add-on on any plan — get in touch for details.
One plan, predictable costs, and a return you'll see in your first month.
Routine questions get answered instantly, day or night — your team only steps in for the conversations that actually need them.
A monthly plan plus a small per-resolution rate — no seat licences, no surprise invoices, no enterprise sales process to get a straight answer on price.
Start on Starter, move up to Growth, Scale, or Unlimited whenever your volume grows — never pay for capacity you don't need yet.
No lengthy onboarding or implementation project — connect your channels and knowledge base, and you're resolving real conversations the same day.
Creating a Vyxelon account and your first project is free and takes a minute. Using the service on a live channel requires an active paid subscription — there's no separate free trial period, but there's also no long-term contract, so you can cancel any time.
A resolution is one customer enquiry Vyxelon answers on its own, without escalating to your team. Escalated conversations aren't billed as resolutions.
You're not cut off. Extra resolutions beyond your plan's monthly allowance are billed at your plan's per-resolution overage rate, shown on each plan card above.
Yes. Upgrade or downgrade from your dashboard at any time as your number of projects or conversation volume changes.