AI Customer Support for SMEs — UK & Africa
Vyxelon plugs into your website chat, WhatsApp and email, resolves customer enquiries automatically using your own knowledge base, and hands off to your team only when it matters — with a complete summary attached.
Vyxelon is an AI customer support agent that businesses embed into their own website, WhatsApp Business number, and support inbox. It reads your knowledge base — your FAQs, policies, and past corrections — and answers customers directly in your voice. When it isn't confident, it escalates to a real person on your team with a full summary, instead of guessing.
It's built specifically for small and mid-size businesses that need enterprise-grade automation without an enterprise budget, sales process, or months of setup.
Small and mid-size businesses lose customers to slow response times, but can't justify a full support team — and can't afford enterprise AI platforms like Intercom or Zendesk, built and priced for companies many times their size. Vyxelon closes that gap.
One engine, every channel your customers already use.
Website chat widget, WhatsApp Business, and your support inbox — set up once.
Order history, prior conversations, and your own policy and FAQ documents.
Confident answers go straight out. Anything else hands off with a full summary.
Every human correction feeds straight back into the knowledge base.
No sales call, no manual onboarding — you're live the same day.
Sign up with your business name, email and password. This also creates your first project — there's nothing else to set up separately.
Confirm the verification link we send you, then log in to your dashboard.
Pick the tier that fits your volume. Checkout is handled securely by Stripe — no long-term contract, cancel any time.
Add your knowledge base, embed the widget, connect WhatsApp/email, and add more projects from your dashboard any time — each one counts against your plan's project limit.
Built for how African customers actually message businesses — not retrofitted from a web-first platform.
Handles Pidgin and other local languages where global platforms fall short.
Tiered monthly plans plus per-resolution overage — see exactly what you'll pay before you sign up.
Built for SMEs across the UK and Africa, not enterprise buyers who don't need what you need.
E-commerce, subscription and local service businesses that want Intercom-grade automation without Intercom-grade pricing.
Fintech, e-commerce and telecom-adjacent businesses that need WhatsApp-native support and competence in local languages — a market the major US platforms don't design for.
Create your account in minutes — no manual onboarding, no sales call required.
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