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Two addresses, two different things behind them — here's which one to use.
Sales questions, the affiliate program, billing, partnerships, press, or anything about your account that isn't a product support question — this reaches a real person on the InnInk team. We aim to reply within 1 business day.
Questions about using Vyxelon — this address is answered directly by Vyxelon's own AI agent, the same technology every Vyxelon customer runs on their own support inbox, put to work on ours. If it can't help, it brings in a person from our team, same as it would for any Vyxelon customer's conversations. See our AI Disclaimer for how that works.
You can also use the chat bubble in the corner of this page — it's the same AI that answers support@vyxelon.com, answering instantly instead of by email.
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